Bed Bath & Beyond Reviews

Based on 14 customer reviews from our shopper community, Bed Bath & Beyond’s overall rating is 4.64 out of 5 stars and 100% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Bed Bath & Beyond overall a good value option, based on a rating of 5.0 from 1 vote. Most consumers are generally satisfied with Shipping & Delivery (4.0 / 1 review), Return Policy (4.0 / 1 review), Customer Service (5.0 / 1 review) and Price & Quality (3.50 / 2 reviews) Bed Bath & Beyond offers.


14 Reviews

Overall Rating

5 Stars


4 Stars


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1 Star


Good Value


Price & Quality


Shipping & Delivery


Customer Service


Return Policy


All Reviews (14)
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January 08, 2021
"Expedited Refund pleasant"
Expedited Refund pleasant, always willing to help!!!!!!! I returned a dress and the refund was expedited very quickly once the dress was received. I ordered stuff online and when the items arrived there were horrible like they were made by a learner dressmaker I was very disappointed by the quality of items I’ve ordered. One dress arrived with a broken zipper, and all my items were drenched with a nasty smell that my mom commented that maybe rats pissed on the box while it was in the warehouse. Another dress that looked pretty on the website looked like a costume and it gave me a severe skin reaction The quality is very poor. I received items that looked nothing like the pictures on the website. I want to return this dress Tried to contact them by email but got no reply i was looking for the customer service number I went on the internet started doing my research and finally, I found this number which was +1-three one two four eight eight one zero nine 6- i called that number when my line was connected they helped me some with instructions so that I returned garbage to the company and got my penny back from them Especially to customer service for helping me with my query. Much appreciated. No hassles.Thanks so much
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January 08, 2021
"Great experience with Beatrice in your…"
Great experience with Beatrice in your Mays Landing store in Hamilton Commons. Beatrice was very friendly, helpful and knowledgeable! Store was very busy right before Christmas she stopped what she was doing to help me find the right product i was looking for!! An asset to your company!! Also Jason who helps me when in store!
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November 08, 2020
"I purchased a 16 piece set of of Elama…"
I purchased a 16 piece set of of Elama Moon Blue dish ware. I absolutely love it. The color and texture are wonderful. Its seems very sturdy and makes for a beautiful place settings. I highly recommend this product.
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October 26, 2020
"Standard assortment."
Standard assortment.
But tangible discounts and favorable offers.
Some products do not match the description on the site.
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October 16, 2020
"Jill - Hamden, Connecticut is THE BEST!!"
I recently had a very minor issue at The Bed Bath & Beyond at 2045 Dixwell Avenue Hamden, Connecticut. I was contacted by telephone by the store's Manager - Jill.

Jill was extremely helpful, incredibly understanding, genuinely polite and an absolute joy to deal with!!

She has such an understanding of the Customer Service industry and takes such pride and commitment in the operation of her store in Hamden, Connecticut.

Hats off to you Jill and my utmost respect, for running such a Top Notch location!!
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September 18, 2020
"Great Home Goods Store"
Despite the fact some of the customer service and quality has gone down hill this is still the best place to purchase home goods from. I tend to avoid ordering online as I've not had the best experience but in store is excellent. This is the only place I'll purchase several of my home goods from due to the better quality. Prices a a bit high but that's normal for price inflation. Would recommend.
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August 17, 2020
"One of my favorite place"
This is one of the go to place when I need something stylish for my home. Their collection is huge, and the prices are reasonable.
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July 03, 2020
"Upper East Side branch"
I recommend the upper east side branch, the employees are friendly, they do not avoid assisting the clients, it is easy to get their help, I recently visited the branch and received Linda's help on the second floor, I needed a small pad for my iron board , she was very diligent , friendly, found the item and send to home, also the place is spotless, clean and with excellent light. In addition to buying you enjoy an atmosphere of relaxation.
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June 24, 2020
"good customer service"
Overall my experience has been positive and satisfied with customer service at Bed bath and Beyond and will shop again.
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May 24, 2020
"This Store Has a Large Selection of Items With Affordable Prices."
Bed Bath & Beyond is known for its highest-rated retail experience and excellent customer service in the US. The goods I've visited are always well-stocked and clean and the prices are either very competitive or a "steal". 💵 💵 💵 This retail store can always offer the best prices for some items I was seeking to buy. T love Bed Bath & Beyond’s towels and giant pillows, and my friend ordered furniture and she is satisfied with the quality. 💓💓💓 What more can a consumer ask for?
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April 25, 2020
"A lot more than just supreme quality…"
A lot more than just supreme quality bedding and towels that always stay fluffy.
Very elegant and sophisticated range of home decor accessories. Should partner up with Borderfree for international shipping
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April 14, 2020
"Amazing service and attention to detail"
Bathe and Beyond designed and supplied all the toilets, sinks, bath, shower fittings, screens and tiles for our new house. This consisted of a downstairs cloakroom, family bathroom and en suite. As we were building the house it was important that it went smoothly and Sheanaz oversaw this for us and was fantastic- always on the end of the phone if we needed her for advice or updates. She designed all 3 rooms off of the plans for house and keep us up to date with everything- supplying 4D drawings and changing things as the design of the rooms changed through the build. We are loving the bathrooms and they get many compliments. We would highly recommend all at Bathe and Byond and wouldn’t hesitate to use them again in the future.
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December 21, 2019
Hi there. They are pretty good in their field. My friend ordered furniture and she is satisfied with the quality.
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November 01, 2019
Hi there. They are pretty good in their field. My friend ordered furniture and she is satisfied with the quality.
Questions & Answers

How easy is it to get a hold of customer service at bed bath & beyond?

October 17, 2020

“Way too long! I had to stop my call since a total waste of my little Free time”


Is bed bath & beyond a scam or a legit company?

April 29, 2020

“FRAUD. They steal your money, refuse to refund it, and block all communications. They are a company about to go out of business, but before they do, their CEO needs to be put in jail for interstate commerce FRAUD.”


Can you share a success story using bed bath & beyond?

April 29, 2020

“No. They are a failure. Goto Amazon. Do not buy anything from them, especially during the COVID-19 war.”

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